Frequently Asked Questions (FAQs)

Frequently Asked Questions

• What is the Blackmores story?

  Our 2025-2027 vision is to connect 1 billion people to the healing power of nature

  A wholly owned subsidiary of Kirin Holdings, Blackmores Group is a leading natural health company with proud Australian heritage. We operate in 11 markets across Asia-Pacific and Greater China.

  Founded in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people everywhere, every day.

  Our high-quality, evidence-based range of brands includes Blackmores, BioCeuticals and Blackmores Institute.

  At Blackmores Group we never compromise on quality, always placing the health and safety of our consumers at the heart of our business. We use premium ingredients from around the world, with products made to strict Australian manufacturing standards and more than 30 rigorous quality checks.

  As a proud B Corp certified corporation we meet the highest standards of social and environmental performance, transparency, and accountability. Blackmores’ headquarters is located in Sydney, Australia and our state-of-the-art tablet and soft gel capsule manufacturing facility is located in Braeside, Victoria.

• Where can I purchase Blackmores products?

  You can purchase Blackmores products from different stores islandwide including Guardian, Watsons, FairPrice, Lazada and Shopee. 

  Find out more here.

• Why do Blackmores use glass bottles instead of plastic bottles for most of your products?

  We use glass bottles as glass is the best oxygen barrier. The amber colour of the glass bottles blocks out light and the silica sachet inside the bottle absorbs moisture which helps preserves the properties of the nutrient. At the same time glass bottles are recyclable, which helps in energy saving and minimizing environmental impact.

• Can I take the supplements in higher or lower doses than what is recommended?

  We strongly recommend that all supplements to be taken according to the label dosage instructions to ensure safety and efficacy because we hold latest research and scientific findings to support these recommended doses.

• Can I take Blackmores supplements if I am pregnant or breastfeeding?

  Our Pregnancy & Breast-Feeding Advanced capsules can be use throughout pregnancy and while breastfeeding to provide essential nutrients for mother and baby's development. We do not recommend taking additional supplements unless prescribed by your health professional. We strongly recommend that you seek advice from your health professional before starting any supplementation regime.

• Are Blackmores products Halal certified?

  Developed in accordance with Islamic guidelines; we have a range of Halal products with halal ingredients to protect you and your family's well-being.

  See the range here.

• How does Blackmores ensure the quality of its products?

  Blackmores adheres to the some of the most rigorous safety and quality standards in the world. Each product passes more than 30 rigorous quality tests and checks during all stages of the manufacturing process, prior to being released to market. We retain a sample from every single batch produced for ongoing testing and quality monitoring. Consumers can have confidence that all our products meet our demanding specifications and they are getting the same quality product inside every single bottle.

• Where does Blackmores source its ingredients from?

  Blackmores works with some of the world’s leading raw material suppliers, going to great lengths to source high-quality ingredients that comply with our strict ingredients policy. Our strategic sourcing team travels the world to ensure we have transparency over the supply chain safeguarding quality and alignment to our sustainability principles.

  Read more about our production and supply chain here.

• Is Blackmores B Corp Certified?

  We’re proud to be part of the global B Corp community, a network of businesses committed to high standards of social and environmental performance, accountability and transparency.

  For Blackmores, B Corp certification is not just a marker of achievement. It reflects how we operate every day: caring for the planet, supporting the people behind our products and delivering health solutions you can trust. It also reinforces nearly a century of staying true to our purpose of connecting people to the healing power of nature and continuing to improve as the world around us evolves.

  The challenges of sustainability require combined effort and collaboration across industry, and we’re honoured to stand alongside organisations that believe business can and should be a force for good.

  Based on the B Impact assessment, Blackmores earned an overall score of 81.0.

  The median score for ordinary businesses who complete the assessment is currently 50.9.

  Read the Blackmores B Corp assessment

• Is it best to take my vitamins with food?

  Some supplements are most effective when taken with a meal, while others may be better absorbed on an empty stomach. For the best results, we suggest checking the product label or visiting the individual product page on the Blackmores website for guidance. Alternatively, get in touch with our naturopaths to help guide you.

• Is it safe to take vitamins or supplements past their expiry date?

  We advise consuming our products within the timeframe indicated on the packaging to ensure their quality, safety, and effectiveness.

• Can I take multiple Blackmores products at the same time?

  To ensure the combination suits your unique health needs and goals, we recommend speaking with a health professional. Alternatively, get in touch with our advisory team or a healthcare professional to help guide you.

• What’s the best way to store my vitamins and supplements?

  For optimal storage, we recommend checking the product label for specific guidance. In general, it's best to keep your supplements away the reach of children and away from direct sunlight and heat to help maintain their quality and effectiveness.