Frequently Asked Questions (FAQs)

Frequently Asked Questions

• Where can I purchase Blackmores products?

  Blackmores products are stocked at a wide range of leading retailers, including pharmacies and health food stores.

  Find out more here.

• How do I find dietary information for products?

  The no added details are on the label which you can also see on our website.

  Alternatively, explore our range, tailored to meet your dietary needs.

  • No Added Dairy
  • No Added Gluten
  • No Added Yeast
  • Halal Certified
  • Vegan Certified

• I had a suspected adverse reaction to one of your products, what should I do?

  The health and safety of everyone who uses our products is our highest priority, and we take reports of suspected adverse reactions seriously. If you or anyone you know has experienced a suspected adverse reaction to our products, please report your experience to Blackmores Naturopathic Advisory Team via our form or call us on 0508 757 463, Monday – Friday, 10:00am -8:00pm or email [email protected].

• Why do Blackmores use glass bottles instead of plastic bottles for most of your product?

  We use glass bottles as glass is the best oxygen barrier. The amber colour of the glass bottles blocks out light and the silica sachet inside the bottle absorbs moisture which helps preserves the properties of the nutrient. At the same time glass bottles are recyclable, which helps in energy saving and minimizing environmental impact.

• Can I take the supplements in higher or lower doses than what is recommended?

  We strongly recommend that all supplements to be taken according to the label dosage instructions to ensure safety and efficacy because we hold latest research and scientific findings to support these recommended doses.

• Can I take Blackmores supplements if I am pregnant or breastfeeding?

  Blackmores Pregnancy & Breast-Feeding Advanced can be use throughout pregnancy and while breastfeeding to provide nutrients for mother and baby's development. We do not recommend taking additional supplements unless prescribed by your health professional. We strongly recommend that you seek advice from your health professional before starting any supplementation regime.

• How does Blackmores ensure the quality of its products?

  Blackmores adheres to the some of the most rigorous safety and quality standards in the world. Each product passes more than 30 rigorous quality tests and checks during all stages of the manufacturing process, prior to being released to market. We retain a sample from every single batch produced for ongoing testing and quality monitoring.

  Consumers can have confidence that all our products meet our demanding specifications and they are getting the same quality product inside every single bottle.

• Where does Blackmores source its ingredients from?

  Blackmores heritage is founded on using high quality, most natural ingredients available for products. To uphold this commitment, we carefully source ingredients from trusted suppliers around the world. All ingredients used by Blackmores are assessed for Quality, Safety, Efficacy and Sustainability to strict internal and industry standards. Ingredient manufacturers are also assessed for quality and a compliance with stringent ethical sourcing standards. Learn more about our Value Chain of Supply here.

• Is Blackmores B-Corp Certified?

  We’re proud to be part of the global B Corp community, a network of businesses committed to high standards of social and environmental performance, accountability and transparency.

  For Blackmores, B Corp certification is not just a marker of achievement. It reflects how we operate every day: caring for the planet, supporting the people behind our products and delivering health solutions you can trust. It also reinforces nearly a century of staying true to our purpose of connecting people to the healing power of nature and continuing to improve as the world around us evolves.

  The challenges of sustainability require combined effort and collaboration across industry, and we’re honoured to stand alongside organisations that believe business can and should be a force for good.

  Based on the B Impact assessment, Blackmores earned an overall score of 81.0.

  The median score for ordinary businesses who complete the assessment is currently 50.9.

  Read the Blackmores B Corp assessment

• What age group is an 'adult dose' intended for?

  An adult dose is suitable for individuals aged 18 and above.

• Is it safe to take Blackmores products if I have a medical condition or take medication?

  If you have a medical condition or are currently taking medication, we recommend speaking with a healthcare professional before using any Blackmores products. This ensures they’re suitable for your individual needs

• Is it best to take my vitamins with food?

  Some supplements are most effective when taken with a meal, while others may be better absorbed on an empty stomach. For the best results, we suggest checking the product label or visiting the individual product page on the Blackmores website for guidance. Alternatively, get in touch with our naturopaths to help guide you.

• Is it safe to take vitamins or supplements past their expiry date?

  We advise consuming our products within the timeframe indicated on the packaging to ensure their quality, safety, and effectiveness.